Our Simple Customer Journey Map Template is a set of customizable slides that can be used to organize the various components of a customer journey map. A customer journey map depicts the five stages of the customer’s journey from prospect to buyer.

As a result, this PowerPoint diagram allows presenters to identify various aspects at each level of the customer journey map, such as touchpoints, pain spots, solutions, and user actions. The user personas established for the target market are used to plan out the customer journey. It aids professionals in illustrating each component involved in the purchasing process.